What our clients have to say about us.
Today I picked up my used van from Caravan world, Well what can I say! The only way I can describe my experience while dealing with Gordon and the crew at Caravan world is “Magnificent”. From the minute my family and I walked in the gate, we where impressed with the greeting we received, then came Gordon (our Salesman). There was none of the very common sales tactics used at other yards, what we got from him was just the simple information we required to let the van sell itself. He had the ability to be able to be there when I needed him for info, plus the ability to know when we needed to be left alone. I will also add that at no point was my “budget” a factor with the service I received.
When it came to the handover this morning, It was absolutely flawless.
But a huge thank you to Gordon.
To sum it all up, if your in the market for a caravan, You would be absolutely crazy if you went anywhere except from Caravan World.
- Nathan Whittingham
Just picked up my second hand from Gordon and the guys at caravan world. An absolute pleasure to deal with. Couldnt do enough to help. the guys went over the whole van with me and explained all the workings Set the van up on my car wired everything to suit. The van was detailed. What a great bunch.
Thank you so much
- Tony Thornton
Rob, Sam, Marty, and the fella who did the wiring on the truck ( sorry the name escapes me) are highly professional and friendly people. I have nothing but the highest praise for their efforts in meeting our every request. Thank you!!
- Marty Kruger
We found the staff patiently obliging.
As novices we truly appreciated the time taken to instruct us with the operations Thank you all!
- Jan Spencer
Marty has the patience of a saint!
All the features of our diligently detailed Lotus Freelander were carefully explained and demonstrated to us by Marty over many hours. At no stage did we feel rushed. Marty is a perfectionist who wasn’t going to let us drive away until every aspect of our van and tow vehicle was understood by us and was safe and legal. Thank you, Marty.
Sam, in charge of the paper work at hand over, is fantastic! Sam is very professional, thorough and thoughtful, insisting she walk us out to our rig after she’d explained all the warranty info, to take photos of us prior to leaving after a five hour handover. Thank you Caravan World for a confidence building, happy handover.
- Robin Williams
Picked up our new Option RV Tornado Family Van from Caravan World last week. It was a 5 month wait for the van to be built, and the date given from the start was the date we picked up the van. No delays, no problems. The whole process was made quite simple by Ian our salesman, nothing was a drama. He was very patient with my wife when she was picking the colours (it was like building a house). Although Ian left Caravan World before we picked the van up, we were still informed of the progress of the van from Luke. And a special mention to the bloke that on the day of picking up our van, he went through the van with us and explained how every single item opened and closed, turned on and off. This gentlemen is an asset to the business (Sorry I forget his name, he had glasses) All in all, we are very happy with our dealings with Caravan World and wouldn’t hesitate to buy another van from them. Thanks again to everyone at Caravan World that had anything to do with our van.
- Dan Phelan
The service and patience of the team at Caravan World is phenomenal! Pre sales question were answered in detail and promptly. Great deal on the purchase of our van. Van delivered on time. Pick up inspection very thorough. Service team very helpful! Ready to travel around Australia with complete peace of mind! Would totally recommend to anyone!!!
- Taya Michalski